Essays On Henry Mintzberg

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Managers are allowed to take corrective actions i.e.

if any sub-ordinate is given write-ups within six month period than manager can terminate him/her.

So, in order to make sure each store runs efficiently, Starbucks delegated authority to its store managers.

Managers are free to run store and make decisions according to what they think is best for them and the employees of that store.

(Mind Tools, n.d.) Starbucks organises a region level once in every year when all the managers of different regions are called at their respective region head offices.

There they are encouraged to provide feedback, ideas, new method of working etc.Management should be kind, honest and equal to all its employees. 2, 2008) According to Starbucks equality policy "All partners and applicants will be treated fairly, without regard to race, color, religion, sex, national, origin, age, disability, sexual orientation, marital status, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.This Policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination" (Starbucks, n.d.) Discipline – It means sincerity, obedience, respect of authority and following rules and regulations stated by the organization.(Abraham and Jonathan, 2008) Initiative – Employees should be given enough space and freedom to create and carry out plans.Management should give opportunity to its employees to give ideas, experience and new method of work.Employee who developed this drink was promoted to store manager’s position.(Gulati, Huffman and Neilson, 2002) Fair Remuneration – Method of remuneration to the employee should be fair, satisfactory, reasonable and rewarding of the efforts he/she has put in his/her job.According to Fayol, when authority is exercised responsibility is generated automatically.(Sumon, 2010) In Starbucks, every manager is responsible for his/her store and every store has different responsibilities, authority, manager and customers.(Anon., n.d.) According to Starbucks management system, every Starbucks store has 16 employees which include 1 store manager, 1 assistant manager and 16 partners.Store manager is appointed to look after his support staff, assistant manager is hired to look after staff when store manager is not present and rest of the staff is assigned to make coffees and serve other food and beverages.


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